Term and Condition

 

Terms & Conditions

Effective Date: 26 Dec, 2024

Welcome to Nestloom! By using our website (www.nestloom.in) or making a purchase from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Agreement to Terms

By accessing or using the Nestloom website, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, you should not use this website.

2. Use of Website

You agree to use the website for lawful purposes only. You must not:

  • Post or transmit any unlawful, defamatory, or obscene material.
  • Use the website in any manner that could damage, disable, or impair the operation of the site or interfere with other users' access.
  • Attempt to gain unauthorized access to any part of the website, accounts, or systems.

We reserve the right to terminate or suspend access to the website if you violate any of these terms.

3. Products and Availability

Nestloom makes every effort to provide accurate descriptions, pricing, and images of the products listed on our website. However, we do not guarantee the availability of all products at all times. If an item you ordered is out of stock or unavailable, we will notify you and offer a suitable replacement, backorder option, or refund.

Pricing: All prices are listed in INR and may be subject to change without notice. While we strive to ensure that all prices are accurate, errors may occur. In the case of a pricing error, we will notify you and offer the option to cancel your order or pay the correct price.

4. Ordering and Payment

To place an order with us, you must provide accurate and complete information, including:

  • Your name, email address, and shipping address.
  • Payment details.

We accept various payment methods including credit/debit cards, net banking, and other payment gateways available on the site.

Once your order is confirmed, you will receive an order confirmation email with details of your purchase. Your order will be processed upon receipt of full payment. Please ensure that the payment information you provide is accurate. We are not responsible for any delays or errors caused by incorrect payment details.

5. Shipping and Delivery

We offer shipping within [your region/country], and delivery times will depend on the shipping method you select at checkout. Shipping charges will be calculated and added to your total order amount.

  • Processing Time: Orders are usually processed within 2 Business days.
  • Delivery Time: Delivery time varies depending on your location and the shipping method selected.
  • Shipping Costs: Shipping costs will be calculated at checkout based on your location and the shipping method chosen.

Please ensure that your shipping address is accurate. Nestloom is not responsible for any delays or lost packages caused by incorrect shipping information provided by the customer.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with an item, you may return it within [insert number of days, e.g., 30 days] of receiving your order, subject to the following conditions:

  • The item must be unused, in original condition, and in its original packaging.
  • Sale or discounted items may not be eligible for returns, unless otherwise stated.
  • Customized or personalized items cannot be returned.

To initiate a return, please contact us at Nestloomindia@gmail.com with your order number and the item(s) you wish to return. Once your return request is processed and the items are received and inspected, we will issue a refund to the original payment method, excluding shipping costs.

Refunds will be processed within [insert number of days] days after the returned items are received. Refunds will only be issued to the original payment method used during the purchase.

7. Account Creation and Security

In order to make a purchase or access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activity under your account.

You agree to notify us immediately if you suspect any unauthorized use of your account or if your account information is compromised.

8. Intellectual Property

All content on the website, including text, graphics, images, logos, and product designs, are the property of Nestloom and are protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any of the content without prior written permission from Nestloom.

9. Limitation of Liability

Nestloom is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, including but not limited to, errors in product information, failure to deliver, or any loss of data or profits.

In no event will Nestloom's total liability exceed the amount you paid for the product(s) involved in the claim.

10. Force Majeure

Nestloom shall not be held liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, wars, or technical failures.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from or related to these Terms & Conditions will be resolved exclusively in the courts of [Your Jurisdiction].

12. Changes to Terms

Nestloom reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. All changes will be posted on this page, and the date of the most recent update will be reflected at the top of the page. It is your responsibility to review these Terms regularly to stay informed of any updates.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Email: Nestloomindia@gmail.com