Cancellation Policy

Cancellation Policy

At Nestloom, we value your satisfaction and understand that sometimes plans change. Please read our cancellation policy carefully to know how cancellations are handled.

1. Order Cancellation Before Shipment

  • You can cancel your order within 12 hours of placing it, provided it hasn't been processed or shipped.

  • To request cancellation, email us at Nestloomindia@gmail.com with your order number.

  • If the order is still in processing, we will cancel it and issue a full refund to your original payment method.

2. Cancellation After Shipment

  • Once your order has been shipped, it cannot be canceled.

  • In such cases, you may opt for a return after receiving the item, subject to our Refund Policy.

3. Custom Orders

  • Orders involving customization (e.g., personalized sizes, embroidery, or colors) cannot be canceled once confirmed.

4. Failed Delivery / Refused Delivery

  • If a delivery is refused by the customer or fails due to incorrect address details, shipping charges will be deducted from the refund.

5. How to Cancel

To cancel your order, please contact:

Include your Order ID and a brief reason for cancellation in your message for quicker processing.